Shipping policy

STAY SMOOV SHIPPING POLICY

Pre-Order Items

Please note that items marked PRE-ORDER are not available for immediate shipment. By purchasing a pre-order item, you understand that your order will ship once production is completed and inventory is received.

Estimated fulfillment and shipping dates are provided when available. These dates are estimates and may be subject to change due to production, carrier, or other unforeseen delays.

Shipping Rates

Standard U.S. shipping is $8.00. Orders of $70 or more qualify for free standard shipping. Any additional shipping options and their rates will be displayed at checkout.

Order Processing

Once merchandise is available, orders will be processed and prepared for shipment. You will receive a shipping confirmation with tracking information once your order has shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.

Lost, Delayed, or Delivered Packages

Once an order has been transferred to the shipping carrier, delivery times may be affected by carrier delays. If your tracking information shows an issue with your shipment, please contact us at support@staysmoov.shop so we can assist you.

Questions

For questions regarding your order or shipping, contact us at support@staysmoov.shop.